FREQUENTLY ASKED QUESTIONS
Q: What types of travel services do you offer?
A: Our travel agency offers a range of travel services to suit the needs of our clients. We offer flight ticket booking services for domestic and international flights, hotel reservations, tour packages for various destinations in Nepal and abroad, travel insurance, and visa assistance. Our team is committed to providing you with a hassle-free travel experience, from start to finish.
Q: Can you help me plan my itinerary?
A: Absolutely! Our team of experienced travel consultants can help you plan your itinerary based on your preferences and budget. We offer a wide range of tour packages, including cultural tours, adventure tours, wildlife tours, trekking, and more. Our team can also help you create custom itineraries to suit your specific needs.
Q: What is your cancellation policy?
A: Our cancellation policy varies depending on the type of service you have booked. We always strive to be flexible and accommodating, but please check our terms and conditions or contact us directly for more information on our cancellation policy.
Q: How do I book a flight ticket through your agency?
A: Booking a flight ticket through our agency is easy! You can book a ticket by visiting our office, calling us, or emailing us. Our team will help you find the best deals and ensure that your travel plans are seamless and stress-free.
Q: Can you assist with visa applications?
A: Yes, we offer visa assistance services to our clients. Our team will guide you through the application process and provide you with the necessary information and documents to ensure a smooth visa application process.
Q: What types of payment methods do you accept?
A: We accept various payment methods, including cash, bank transfer, and credit card payments. Our team will provide you with all the necessary information and instructions for payment when you book your travel services with us.
Q: Do you offer travel insurance?
A: Yes, we offer travel insurance services to our clients. Our team will help you select the right travel insurance plan based on your needs and budget.
Q: How can I contact your team for support during my travel?
A: We have a 24/7 support team available to assist you with any issues or concerns you may have during your trip. You can contact us by calling us, emailing us, or visiting our office.
Q: What destinations do you offer tour packages for?
A: We offer tour packages for various destinations in Nepal, including popular tourist destinations such as Kathmandu, Pokhara, Chitwan, and Everest Base Camp, as well as off-the-beaten-path destinations. We also offer international tour packages to countries such as India, Bhutan, Singapore, Malaysia, Korea, Vietnam, Cambodia, France, Australia, and more. Our team can help you select the best tour package based on your interests and budget.
Q: How can I ensure the safety of my travel during the pandemic?
A: We take the safety of our clients very seriously, especially during the pandemic. We follow all safety guidelines issued by the government and take additional measures to ensure the safety of our clients, such as providing hand sanitizers and ensuring social distancing during tours. We also offer private tours for those who prefer to travel with their own group or family. Our team will provide you with all the necessary information and guidelines for safe travel during the pandemic.